Management Systems

EKSPRES NAKLIYAT CUSTOMS AND TRADE. LTD. ŞTİ; It monitors and measures all its processes within the scope of Integrated Management Systems it carries out, and makes continuous improvements accordingly.

In this context, our company; has ISO 9001:2015 Quality Management System, ISO 45001:2018 Occupational Safety Management System, ISO 14001:2015 Environmental Management System, ISO 27001 Information Security Management System documents.

It is committed to providing a smooth working environment and service quality to all its employees, thanks to its quality management systems based on continuous improvement. It undertakes to ensure quality and continuous improvement, to ensure customer satisfaction, occupational health and safety, to minimize environmental damage and greenhouse gases, to use energy efficiently, and supports it with its vision and missions.

Policies

Quality Policy

Our company thinks that today, when it is not enough to provide services only, services should be consciously offered at a quality level that will meet customer needs and expectations.

In this respect, the services we will provide;

• Giving alternative transportation dates by evaluating the changes or modifications in road conditions, if any, adverse weather conditions, etc.
• Continuous monitoring of the vehicle tracking and driver communication channels used to ensure the flow of information during the service process and to provide the correct information and documents by the Operations Managers and minimizing the error,
• Daily monitoring of all domestic and international legal regulations and contracts and ensuring that changes/innovations are implemented by combining them with the knowledge competence of the Operations and Logistics Units,
• Continuous improvement of our service quality in line with the needs and expectations of our customers, detailed examination of the Customer Satisfaction surveys to be made at the end of the year for this improvement,
• Taking forward-looking opinions of all our employees, partners, affiliates, employers and subcontractors, creating and maintaining a solid and participatory environment

will be our basic principles.

Providing quality services, an indispensable element of our success and trust, in line with these principles, will be considered the greatest honor of all Ekspres employees.

Environmental policy

Our main environmental policy is to make our name known in the best way possible by constantly improving our environmental protection works and to take the necessary precautions with a sensitivity above the current laws and regulations, without compromising our understanding of environmental protection in all our activities.

In this respect, the services we will provide;

• Adoption of cleanliness, order and environmental awareness as a life philosophy by our employees and subcontractors,
• Reducing energy and natural resource consumption by supporting recycling and reuse activities,
• Maintaining our open, active and productive identity regarding the environment by working with less harmful and/or harmless, less fuel-consuming and less noisy equipment,
• Ensuring that a more livable world is left for future generations by continuing our activities in accordance with National and International Environmental Legislations,
• Continuously following technology to reduce carbon footprint and limit pollutant emissions,
• Investing in green logistics by producing environmentally friendly solutions

will be our basic principles.

In line with our principles, we undertake to be one of the leading companies in our sector as an environmentally friendly company by producing environmental solutions with the support of all our employees and making sincere efforts to ensure the sustainability of these solutions.

Occupational Health and Safety Policy

Environment, Health and Safety are the responsibility of all Ekspres employees. Everyone must comply with this policy and applicable laws and engage in behavior that protects their own health and safety, as well as other employees and the environment. It is important to inform the employer's representative, the Occupational Safety Specialist and the Occupational Physician in case of any setback or problem.

• Complying with all national and international legislation by establishing an HSE Management System that meets the requirements of the ISO 45001:2015 and ISO 14001:2015 management system for the continuity of the work,
• Preventing injuries and health deterioration, adopting the zero accident principle,
• Identification, reduction and control of risks that may arise from office work, heavy transportation, storage, warehouse and all transportation works,
• Using advanced technologies in terms of occupational health and safety and providing the necessary personal protective equipment, carrying out all training and awareness-raising activities and creating safety awareness,
• Ensuring the participation of all employees by organizing various events to raise awareness, applying incentive and rewarding procedures to ensure the sustainability of occupational safety in reporting, safe working environment, etc.
• Having all field and general directorate personnel receive annual occupational health and safety training, at the same time ensuring that the necessary annual health checks are carried out by the current workplace physician, on the other hand, all personnel receive the necessary vocational training in accordance with their competence,

will be our basic principles.

Information Security Policy

The goal of the Information Security Management System under the umbrella of Ekspres; ensuring business continuity, preventing security-related violations and keeping their impact at the minimum level, and thus preventing job losses.

In this respect, the services we will provide;

• Evaluation of risks and continuous improvement of the system in accordance with the rules of confidentiality, integrity and accessibility, which are the three main elements of the information security system,
• Establishing information security awareness among employees who are the end users of information, which is the main risk factor, and ensuring that awareness is kept alive,
• Keeping personal information of all employees, partners, subsidiaries, customers and subcontractors meticulously, conducting the sharing of contracts, internal and external correspondence, meeting notes, technical and strategic plans within the framework of confidentiality, and ensuring the accessibility of the information communication systems that contain this information or that are used in the processing of information, at an appropriate level. providing,

Information; it is seen as a company asset for both us and our business partners. With the work we have done, we preserve Usable Information assets within the framework of high-level confidentiality principles and show great sensitivity to this issue.